Plumbing Services

Every plumbing need in Greater Atlanta — covered

Eight service categories, each with their own intake flow so Anna captures the symptom, home type, and emergency status before your plumber rolls.

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Crestline Plumbing technician team ready to dispatch across Greater Atlanta

All services

Direct W-2 employees, master-licensed Georgia plumbers, and written flat-rate quotes before any work begins.

Water Heater Installation & Repair

$250 – $4,500

Tank and tankless water heater installation, repair, and replacement. Anna captures fuel type, tank size, age, pilot status, and error codes before dispatch so the tech arrives with the right parts.

What's included
  • Tank + tankless replacement options
  • Gas-line upsize for tankless conversion
  • Rinnai / Navien / Bradford White certified
  • Permit pull + inspection coordination
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Drain Cleaning & Hydro-Jetting

$150 – $900

Cable snaking, hydro-jetting, and video camera inspection. Anna distinguishes single slow drains from multi-fixture main-line backups before dispatch.

What's included
  • Cable snaking for single-drain clogs
  • 3,500-4,000 PSI hydro-jet for main lines
  • Video camera pre/post inspection
  • Recorded footage delivered with invoice
Learn more Deep-dive page

Sewer Line Repair & Replacement

$2,500 – $18,000

Spot repair, trenchless pipe bursting, CIPP lining, and full open-trench replacement. Camera inspection on every estimate. Anna captures the symptom pattern before dispatch.

What's included
  • Video camera mapping of full line
  • Trenchless pipe-bursting option
  • CIPP lining for repairable lines
  • Open-trench replacement + restoration
Learn more Deep-dive page

Leak Detection

$250 – $650

Electronic and acoustic leak detection for slab leaks, wall leaks, and underground supply lines. Prevents foundation and structural damage from undetected slow leaks.

What's included
  • Electronic + acoustic leak detection
  • Slab leak isolation
  • Thermal imaging on walls + ceilings
  • Written report with leak location
Get a quote Quote required

Pipe Repair & Repiping

$350 – $25,000

Spot repairs for pinhole leaks and joint failures, plus full repiping in copper or PEX for aging galvanized or polybutylene systems.

What's included
  • Spot repair for pinhole + joint failures
  • Whole-home repipe (copper or PEX)
  • Galvanized + polybutylene replacement
  • Drywall patching coordinated
Get a quote Quote required

Faucet & Fixture Installation

$150 – $850 per fixture

Faucet, toilet, shower valve, garbage disposal, and bidet installation. Both new construction rough-in and existing-home replacement.

What's included
  • Faucet, toilet, shower valve install
  • Garbage disposal swap
  • New construction rough-in + trim
  • Bidet seat / smart-toilet install
Get a quote Quote required

Gas Line Services

$350 – $2,800

Gas line inspection, repair, and extension for ranges, dryers, grills, fire pits, and whole-home generators. Pressure testing and permitting included.

What's included
  • Gas line inspection + pressure test
  • Range, dryer, grill, generator extension
  • Permit pull + utility coordination
  • Leak repair with code-compliant fittings
Get a quote Quote required

Commercial Plumbing

Quoted per scope

Backflow prevention testing, annual maintenance contracts, drain and sewer cleaning, water heater service, and emergency repair for restaurants, offices, retail, and multi-tenant properties.

What's included
  • Backflow assembly testing (ASSE 5000)
  • Annual maintenance contracts
  • Restaurant grease management
  • Multi-tenant emergency dispatch
Get a quote Quote required
Anna walks callers through the main shutoff during burst-pipe emergencies
Master-licensed Georgia plumbers on every job
24/7 emergency dispatch for floods, sewer backups, and no-hot-water calls

Common service questions

Can Anna handle a burst-pipe emergency at 2am?
Yes — this is the single most important scenario for plumbing. When a panicked homeowner calls reporting a burst pipe or active flood, Anna immediately asks two triage questions: have you located and shut off the main water supply valve, and is the water near any electrical panels or outlets? It then guides the caller through the main shutoff if they have not turned it off, advises on electrical safety, and simultaneously pages your on-call plumber with the caller's address, the shutoff status, and the approximate affected area. The entire triage-to-dispatch handoff takes under 60 seconds.
Does Anna know where a main shutoff valve is typically located?
Anna is briefed on the most common shutoff valve locations for the Atlanta metro housing stock: crawl-space utility areas, basement utility walls adjacent to the foundation, under kitchen sinks in slab-on-grade homes, and in-ground curb stops near the meter box. It walks callers through each location based on their home type. If the caller cannot locate the shutoff, Anna advises them to contact their water utility 24-hour emergency line for curb-stop shutoff assistance while keeping your technician dispatched simultaneously.
Which plumbing software platforms does Anna integrate with?
Anna connects directly with the field-service management platforms plumbers already use: ServiceTitan, Housecall Pro, Jobber, Workiz, FieldEdge, and ServiceFusion. When a call ends, a new job or lead record is created automatically with all captured details pre-filled — issue type, caller description, water heater age and fuel type if collected, and address verified against your existing customer list. Existing customers are matched by phone number or service address so dispatchers see the full service history before they roll a truck.
How long does setup take, and do I need to change my phone number?
No phone number change is required. Anna answers calls forwarded from your existing business line — the transition is invisible to callers. Most plumbing customers complete onboarding in 48–72 hours: a 30-minute intake call to map your service area, define emergency versus non-emergency routing, set your on-call rotation logic, and load your service menu and pricing language. Anna then trains on your specific call types. Surge and apex plan customers can activate emergency coverage same-day if you need it immediately.
What does Anna cost compared to a human dispatcher or after-hours answering service?
A dedicated in-house dispatcher costs $38,000–$55,000 per year in salary, is unavailable nights and weekends, and calls in sick. Traditional answering services charge $1–$3 per minute, take a message, and send a text — no triage, no booking, no dispatch. Anna handles every call 24/7, captures full job details, walks callers through emergency shutoffs, books appointments, and dispatches your on-call tech — at a fixed $149–$299 per month. For a plumbing company landing one $1,200 water heater replacement from a saved after-hours call, the plan pays for itself in a single job.
Can Anna distinguish a slow drain from a full sewer backup?
Yes. Anna uses a short symptom triage: is this one slow drain, or are multiple drains backing up at once? If multiple fixtures are affected — toilets, tub, and kitchen sink simultaneously — Anna flags it as a likely main-line sewer event, elevates urgency, and dispatches on-call rather than scheduling a routine appointment. It also asks if there is any sewage smell or if the toilet is gurgling when other drains are used — both signs of a main-line blockage requiring hydro-jetting or camera inspection rather than a simple drain snake.

For Plumbing businesses considering VantaWeb

Learn more about VantaWeb's AI receptionist platform and how it compares to alternatives.

Get a site like this for your plumbing company

VantaWeb builds and launches your plumbing site in 7 days. Anna catches every burst-pipe call, walks panicked homeowners through the shutoff, books drain and water heater jobs, and routes commercial work — so your team can focus on the pipes.

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