integration
VantaWeb + Gingr: AI receptionist for Gingr businesses
VantaWeb's AI receptionist Anna answers every call for your Gingr-based boarding or daycare business, 24/7 -- collecting full pet and reservation details and getting a complete request to your team the moment the call ends.
TL;DR
Anna answers every call for your Gingr business 24/7 -- no more voicemail during drop-off rush or after the front desk closes.
Gingr's own developer documentation describes its public API as read-only, so Anna does not write reservations directly into Gingr today.
Instead, Anna takes a complete, structured reservation request -- pet details, dates, vaccination status, care notes -- and sends it to your team instantly by email, text, or webhook, so staff enter it in Gingr in seconds instead of transcribing a voicemail.
If your business also uses Google Calendar or Cal.com, VantaWeb's Auto-Booking add-on can hold the slot there in real time. VantaWeb is not an official Gingr partner and this integration is not listed in a Gingr app marketplace.
Why boarding and daycare businesses on Gingr need an AI receptionist
Gingr runs the back office for boarding and daycare businesses -- reservations, vaccination records, run and kennel assignments, billing. It doesn't answer the phone. That's still a person's job, and it's the job that slips when the front desk is handling a wall of drop-offs and pickups at 7 AM and 5 PM, or when the last staff member has gone home for the night.
Boarding and daycare call patterns are lumpy in a specific way: reservation requests spike around holidays and school breaks, drop-off/pickup windows create a one-to-two-hour crunch where the phone physically cannot be answered, and new-client inquiries land whenever someone finishes searching on their phone -- frequently outside business hours.
A missed call rarely becomes a returned voicemail. The caller moves to the next kennel or daycare on their list. VantaWeb's own compiled statistics on this pattern -- sourced from BrightLocal and Google consumer research and published at /blog/ai-receptionist-statistics/ -- show that a substantial share of inbound calls to small service businesses go unanswered during business hours, and most callers who reach voicemail simply call the next business that answers rather than waiting for a callback.
What the VantaWeb + Gingr integration does
Here is what happens on every call to a Gingr business connected to VantaWeb:
- Caller dials your business number. Anna answers within two rings and opens the conversation naturally -- no menu options, no hold music.
- Anna qualifies the request. She asks whether it's boarding, daycare, or grooming, the pet's name, breed, size, and temperament notes, requested check-in/check-out dates, vaccination status, and any feeding or medication instructions.
- Anna captures the complete, structured request. Every detail is logged in a standard format -- no more piecing together a voicemail's worth of mumbled dates and pet names.
- Anna delivers it to your team instantly. The request goes out by email, text, or webhook the moment the call ends, so your staff can enter it into Gingr and confirm with the client while it's still fresh.
- Where you use Google Calendar or Cal.com, Anna can hold the slot directly. VantaWeb's Auto-Booking add-on writes to that calendar in real time, independent of the Gingr record.
- Urgent calls escalate to a human in real time. If you configure escalation triggers (a pet-health concern, a same-day emergency boarding need), Anna transfers the call live rather than continuing the standard intake.
Every call is logged in VantaWeb's dashboard with a full transcript and outcome, so your team can see exactly what was captured and confirm it against your Gingr reservation calendar.
About Gingr's API
Gingr publishes a public API, and Gingr's own support documentation describes it as read-only -- built for pulling reservation and customer data out of Gingr, not for writing new reservations in.
Gingr also references a separate "Partner API," but its scope and access process are not publicly documented, and VantaWeb does not currently hold that access. We are not going to claim a direct-booking capability into Gingr that we cannot verify.
That's why this integration is built around capture-and-deliver: Anna takes the complete reservation request on the call and gets it to your team instantly, rather than promising a write-back into Gingr that doesn't yet exist as a public capability.
If your business schedules alongside Gingr using Google Calendar or Cal.com, VantaWeb's Auto-Booking add-on can write directly to that calendar so a slot is held in real time, independent of when your staff enters the reservation in Gingr itself.
2 use cases for Gingr businesses
Boarding kennel: holiday reservation surge
A boarding facility sees reservation calls triple in the weeks before a major holiday, arriving faster than the two front-desk staff can log them in Gingr between check-ins. With VantaWeb connected, Anna answers every call, collects dates, vaccination status, and care notes, and sends a structured summary to the team's shared inbox and group text instantly. Staff process the queue between customers instead of playing voicemail catch-up at closing time.
Daycare: after-hours new-client inquiries
A dog daycare closes at 6 PM, but most new-client research and calling happens in the evening once people are home from work. Anna answers those after-hours calls, walks the caller through the intake questions (pet size, temperament, vaccination records on file), and delivers the full request by email and text so the first staff member in the next morning can confirm the reservation and reply to the client before 9 AM -- instead of that caller having already booked with a competitor who answered live.
What VantaWeb costs for Gingr users
There are three VantaWeb plans. Only two of them include phone answering.
Surge — $299/month
The recommended plan for Gingr businesses. Surge includes 24/7 AI phone answering, missed-call recovery, and structured reservation capture delivered by email, text, or webhook. It also includes the VantaWeb website chatbot and lead capture widget. Setup time is 5-7 business days.
Apex — $599/month
Designed for multi-location boarding and daycare operations that need location-specific configuration and priority routing. The Auto-Booking add-on (+$29/month, available on Surge or Apex) covers direct Google Calendar or Cal.com writes, and Apex includes a dedicated onboarding session to map each location's hours, capacity, and escalation rules.
Pulse — $149/month
Pulse covers the VantaWeb website AI chatbot and web-based lead capture only. It does not include phone answering. If you only need to handle website visitors and capture web leads, Pulse works. If you need Anna to answer phone calls, you need Surge or Apex.
All plans are month-to-month, no setup fee. See the full pricing page for the complete feature comparison.
How to connect VantaWeb to Gingr
Most businesses are live within 5 to 7 business days of signing.
Book a demo
A 20-minute call to confirm fit, review your call volume, and decide how your team wants reservation requests delivered -- email, text, or webhook into an existing tool.
Delivery channel configured
VantaWeb sets up the email, SMS, or webhook destination your staff will use to receive completed reservation requests. If you use Google Calendar or Cal.com alongside Gingr, Auto-Booking is configured here too.
Anna configured for your business
Your onboarding rep configures Anna's intake script: services offered, business hours, escalation triggers, and the exact fields your team needs on every reservation request.
Test calls
Before going live, your team runs test calls covering a new reservation, an after-hours request, and an escalation trigger to confirm everything routes as expected.
Go live
Your business phone number forwards to Anna. Every inbound call is answered, qualified, and delivered to your team as a complete reservation request from that point on.
FAQ
Does VantaWeb integrate with Gingr?
VantaWeb's Anna answers every call for your Gingr-based boarding or daycare business 24/7 and takes a complete, structured reservation request -- pet name, breed, size, check-in/check-out dates, vaccination status, feeding and medication notes, and an emergency contact. Gingr's own published API is read-only, so Anna does not write reservations directly into Gingr. Instead she sends the complete request to your team instantly by email, text, or webhook so your staff can enter it in Gingr in seconds rather than transcribing a voicemail. VantaWeb is not an official Gingr partner and this is not a certified or marketplace-listed integration.
Will Anna book directly into my Gingr reservation calendar?
Not directly into Gingr today. Gingr's own developer documentation describes its public API as read-only, and VantaWeb does not currently have access to Gingr's separate, partner-gated API. Anna still answers every call and captures a complete reservation request, then delivers it to your team instantly by email, text, or webhook. If your business uses Google Calendar or Cal.com alongside Gingr, VantaWeb's Auto-Booking add-on can write directly to that calendar so a slot is held the moment the call ends, even while the Gingr record itself is entered by your staff.
Why doesn't Anna book directly into Gingr?
Because Gingr does not currently publish a write API for reservations. Gingr's support documentation states plainly that its public API is read-only -- built for pulling data out of Gingr, not writing new reservations in. Gingr does reference a separate "Partner API," but its scope and access process are not publicly documented, and VantaWeb does not hold that access. Rather than claim a booking capability we cannot verify, this page describes exactly what Anna does today: full call answering, complete structured intake, and instant delivery to your team.
What does VantaWeb cost for Gingr businesses?
The recommended plan is Surge at $299/month, which includes 24/7 AI phone answering, missed-call recovery, and structured reservation capture delivered by email, text, or webhook. Apex is $599/month for multi-location boarding and daycare operations. The Auto-Booking add-on (+$29/month) is available on Surge or Apex for direct Google Calendar or Cal.com writes. Pulse is $149/month but is website-only and does not include phone answering. All plans are month-to-month with no setup fee.
How long does setup take?
Most Gingr businesses go live in 5 to 7 business days. Day 1-2: demo and contract, confirming how your team wants to receive reservation requests (email, text, or webhook into an existing tool). Day 2-4: Anna configured with your services, hours, and escalation rules. Day 4-5: test calls. Day 6-7: go live with your production phone number.
Book a Gingr integration demo.
See Anna answer a call and capture a complete reservation request in real time. Most Gingr businesses are live within 5-7 days of signing.