AI website + chatbot. Anna takes voicemails and emails you a summary in 15 seconds.
- Premium AI website
- Anna chatbot — Quick brain
- Voicemail capture + email summary
- Unlimited inbound chats & leads
When your team cannot answer, callers may move on before leaving a voicemail. Anna — VantaWeb's AI receptionist — answers 24/7, qualifies the caller, and can book the job while you're still on the tools. Website, chatbot, and phone work as one system.
Fast, natural call handling built for service businesses. See the measurement method →
VantaWeb runs on Claude, Anthropic’s frontier AI — a vetted member of the Claude Partner Network.
An AI receptionist is software that answers a business phone line in a natural voice, 24 hours a day. It greets the caller, asks qualifying questions, captures contact and job details, routes urgent calls, and — depending on the system — books the appointment directly into a scheduling tool. It is designed to replace voicemail and after-hours overflow, not a full front-desk team.
Between 22% and 36% of inbound calls to small service businesses go unanswered during business hours, and roughly 80% of callers will not leave a voicemail when a business does not answer — they move on to a competitor instead.
Sources: BrightLocal, Local Consumer Review Survey (2024); Hatch, Missed Call Study (2022). Full list with methodology and caveats: AI receptionist statistics.
VantaWeb is an AI receptionist platform for appointment-based and service businesses in the United States. Its voice agent is named Anna. Plans start at $149/month, with live 24/7 voice answering from $299/month. VantaWeb is operated by VANTAWEB LLC and is unrelated to vantaweb.com.
Switch between 8 trades — each clip is a real Anna conversation, in her actual voice, booking a job.
Every plan ships a premium, conversion-tuned website with Anna's chatbot built in — voice answering from Surge. Pick a trade and explore a real, live demo site.
VantaWeb's AI receptionist, Anna, answers calls 24/7 so service businesses can capture opportunities that would otherwise reach voicemail. Our free missed-call calculator uses your own call volume, answer rate, booking rate, and average job size to estimate the revenue at risk each month.
Most service businesses choose between three imperfect options before finding Anna.
| Feature | Anna (VantaWeb) | Voicemail | Live Receptionist Service | Generic AI Bot |
|---|---|---|---|---|
| 24/7 availability | ✓ | ✓ | ✗ business hrs | ✓ |
| Books into your scheduler | ✓ | ✗ | ~ manual | ✗ |
| Emergency triage | ✓ | ✗ | ~ script only | ✗ |
| Trade-specific training | ✓ | N/A | ~ generic | ✗ |
| Cost | flat $149–599/mo | free | $1–2/min | varies |
| Spanish (chat + voice, live standard) | ✓ | ✗ | ~ premium | ~ |
| Setup time | 5–7 days | instant | weeks (hiring) | hours |
Every plan includes a premium AI website, the chatbot, and unlimited inbound leads. The difference is how much of your phones, follow-up, and operations VantaWeb handles for you.
AI website + chatbot. Anna takes voicemails and emails you a summary in 15 seconds.
Anna answers live, books jobs, and qualifies leads — what we recommend for most.
Reasoning brain. Premium AI Voice available. Every add-on at your fingertips.
Eighteen pre-tuned templates below — the trades we see most. Anna also handles 50+ other service trades: medspa, vet, fitness, moving, towing, IT services, more. If your trade isn't here, we'll train Anna on your call shapes in 5–7 days.
VantaWeb trains on whatever you do — dental, medspa, towing, IT, real-estate, you name it. 50+ trades supported.
Slow response and missed calls create avoidable lead leakage. VantaWeb helps close that gap by answering calls and chats 24/7 and booking eligible jobs against your configured availability.
Anna goes live in 5–7 days. can answer calls according to the configured routing and availability, replies in seconds, books jobs straight to your calendar — while you're on the road. No binding term. Month-to-month, billed upfront.
More on VantaWeb's AI phone receptionist — how it works, how it compares, and what it saves you.